A $500 fully refundable deposit (via cheque) is required to secure the chosen room and can be held for 60 days. This cheque can be returned to the resident at any time throughout the process or applied to the 1st months rent.

Once a deposit is secured, we will fax paperwork to your family physician. We require medical history and a chest x-ray (Tuberculosis screening) before any resident move-in as per the Retirement Homes Regulatory Authority.

After we receive the medical history back from your family physician, we will arrange an in-person assessment with our Care Services Manager to ensure we can provide the level of care you may require.

If the assessment goes well and we feel we are able to provide the care required, we will then set up a move-in date. At the time of move in, we will sign the lease and other pertinent forms.